JobSOC 39-1013
First-Line Supervisors of Gambling Services Workers
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Definition from U.S. Department of Labor, Employment and Training Administration (USDOL/ETA) (O*NET 31.0 (August 2026)).
01.
Studied through
3 programs- Casino Operations and Services, General12.0601
- Casino Dealing12.0602
- Casino Management52.0908
02.
Draws on
- Customer and Personal Service4.5 of 5
- Mathematics3.9 of 5
- English Language3.9 of 5
- Administration and Management3.8 of 5
- Computers and Electronics3.7 of 5
Importance as rated in O*NET (1 to 5); areas rated 3.5 or more, up to eight.