ProgramCIP 51.0712

Medical Reception/Receptionist

A program that prepares individuals, under the supervision of office managers, nurses, or physicians, to provide customer service, visitor reception, and patient intake and discharge services. Includes instruction in medical office and health care facility procedures, medical terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.

Definition from U.S. Department of Education, National Center for Education Statistics (CIP 2020).