JobSOC 15-1232

Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Definition from U.S. Department of Labor, Employment and Training Administration (USDOL/ETA) (O*NET 31.0 (August 2026)).

01.

Studied through

3 programs

Agricultural Business Technology/Technician01.0106
Computer Support Specialist11.1006
Medical Office Computer Specialist/Assistant51.0709

02.

Draws on

Computers and Electronics4.9 of 5
Customer and Personal Service4.1 of 5
Telecommunications3.9 of 5
English Language3.8 of 5
Education and Training3.7 of 5
Mechanical3.7 of 5
Engineering and Technology3.6 of 5
Administration and Management3.6 of 5

Importance as rated in O*NET (1 to 5); areas rated 3.5 or more, up to eight.