JobSOC 41-1012

First-Line Supervisors of Non-Retail Sales Workers

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Definition from U.S. Department of Labor, Employment and Training Administration (USDOL/ETA) (O*NET 31.0 (August 2026)).

01.

Studied through

3 programs

Selling Skills and Sales Operations52.1804
General Merchandising, Sales, and Related Marketing Operations, Other52.1899
Special Products Marketing Operations52.1909

02.

Draws on

Customer and Personal Service4.0 of 5
Administration and Management3.9 of 5
English Language3.8 of 5
Personnel and Human Resources3.5 of 5

Importance as rated in O*NET (1 to 5); areas rated 3.5 or more, up to eight.