JobSOC 43-9041

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.

Definition from U.S. Department of Labor, Employment and Training Administration (USDOL/ETA) (O*NET 31.0 (August 2026)).

01.

Studied through

1 program

General Office Occupations and Clerical Services52.0408

02.

Draws on

Customer and Personal Service4.2 of 5
Administrative3.9 of 5
English Language3.6 of 5

Importance as rated in O*NET (1 to 5); areas rated 3.5 or more, up to eight.