JobSOC 41-1011
First-Line Supervisors of Retail Sales Workers
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
Definition from U.S. Department of Labor, Employment and Training Administration (USDOL/ETA) (O*NET 31.0 (August 2026)).
01.
Studied through
8 programs- Floriculture/Floristry Operations and Management01.0608
- Consumer Merchandising/Retailing Management19.0203
- E-Commerce/Electronic Commerce52.0208
- Retail Management52.0212
- Retailing and Retail Operations52.1803
- Selling Skills and Sales Operations52.1804
- General Merchandising, Sales, and Related Marketing Operations, Other52.1899
- Special Products Marketing Operations52.1909
02.
Draws on
- Customer and Personal Service4.8 of 5
- Administration and Management4.5 of 5
- Sales and Marketing3.9 of 5
- English Language3.9 of 5
- Education and Training3.6 of 5
Importance as rated in O*NET (1 to 5); areas rated 3.5 or more, up to eight.